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AT&T ConnecTech
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    AT&T ConnecTech
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    What is AT&T ConnecTech. Support Plus monthly subscription service? AT&T ConnecTech Monthly Subscription service offers you technical solutions for Windows-based computer operating system software, hardware/peripheral, and networking connections and issues. This service is provided over the phone, via the Internet and on-line chat, for up to 4 computers in a single household. How to use AT&T ConnecTech Support Plus. Save valuable time and avoid contacting multiple customer service locations or surf the Internet for hard-to-find answers when a problem arises. Reach our experts 24/7 via chat in a variety of ways. You can reach an expert at www.att.com/connectech, or by using your PC Maintenance Toolbox once it is downloaded to your computer s desktop. Reach our experts 7 days a week by a toll free call with an AT&T ConnecTech call center agent, available from 8 AM to 11 PM Central Time for your general assistance. Get remote log-in assistance: Once you are connected to a technical expert, and with your permission, our expert can log-in to your computer and let you sit back and relax. When to use AT&T ConnecTech Support Plus. AT&T ConnecTech Support Plus gives you access to trained experts who are able to provide solutions which means you'll always have technical help at your fingertips, with assistance that includes:. Locate and remove many viruses, and install and configure your anti-virus software. Remove adware/spyware, install/configure anti-spyware software, and take steps to minimize pop ups. Set up and configure home networks including wireless networks. Fix email and software problems. Address wireless printer, digital camera and other peripheral device problems. Help set up many popular MP3 players, PDAs and other mobile devices. Tune up your PC to help speed up your computer and improve performance. Ensure standard maintenance and OS updates/patches are installed. Install and configure new software applications and hardware. Assist in transferring data from one PC to another. Set up security for wireless networks. Address error messages, frozen screens and much more. Other Important Details You May Want To Know. What is online PC support? Online computer and tech support, also known as "remote support, allows us to remotely view your computer screen, and fix many typical problems with computers and networks, as well as other supported personal electronics. This is accomplished through the Internet via remote control, using industry-standard security capabilities. This type of support works through desktop sharing technology. In other words, when you log-in to our secure online help desk, you can allow a certified technology expert to view and interact with your computer remotely via the Internet fixing problems and setting up new technology fast while you sit back and relax! How often can I call AT&T ConnecTech for service? With our monthly subscription services, or our prepaid 6 or 12-month service options, you can call us just about as much as you may need. Other services are charged on a per-use basis. What are the AT&T ConnecTech Remote Services hours of operation? AT&T ConnecTech call center agents are available from 8 AM to ...
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