computing.help.inf.ed.ac.uk

The School of Informatics Help Desk | Documentation

Skip to main content. Raising queries and escalation. The Support Office is room IF-2.07. Open Monday - Friday, 9.30am-1pm and 2-5pm, phone 504503. The Support Office is room FH-3.D09. Open Monday - Friday, 2-4pm during teaching blocks. Except during busy periods when open longer), phone 502686. Please contact Computing Support using the forms below:. Use the Computing Support Form. In which you can monitor your own tickets. Use the Account Request and Machine Move Form. Raising queries and escalation.

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The School of Informatics Help Desk | Documentation | computing.help.inf.ed.ac.uk Reviews

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Skip to main content. Raising queries and escalation. The Support Office is room IF-2.07. Open Monday - Friday, 9.30am-1pm and 2-5pm, phone 504503. The Support Office is room FH-3.D09. Open Monday - Friday, 2-4pm during teaching blocks. Except during busy periods when open longer), phone 502686. Please contact Computing Support using the forms below:. Use the Computing Support Form. In which you can monitor your own tickets. Use the Account Request and Machine Move Form. Raising queries and escalation.

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The School of Informatics Help Desk | Documentation | computing.help.inf.ed.ac.uk Reviews

https://computing.help.inf.ed.ac.uk

Skip to main content. Raising queries and escalation. The Support Office is room IF-2.07. Open Monday - Friday, 9.30am-1pm and 2-5pm, phone 504503. The Support Office is room FH-3.D09. Open Monday - Friday, 2-4pm during teaching blocks. Except during busy periods when open longer), phone 502686. Please contact Computing Support using the forms below:. Use the Computing Support Form. In which you can monitor your own tickets. Use the Account Request and Machine Move Form. Raising queries and escalation.

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computing.help.inf.ed.ac.uk

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Platforms | Documentation

http://computing.help.inf.ed.ac.uk/platforms

Skip to main content. DICE desktops and servers. Self-managed Mac OS X. Raising queries and escalation. Some of our computing platforms are. By the computing staff) while others are. By their users). We try to make DICE services usable from both. Support for computing platforms. Platforms are those which the School's computing staff manage on behalf of users. DICE desktops and servers. If you are a member of academic staff, or a research postgraduate, you will be provided with a DICE desktop by default.

2

Projects | Documentation

http://computing.help.inf.ed.ac.uk/projects

Skip to main content. Raising queries and escalation. There are several different types of project within informatics:. Development work within Informatics Computing of more than a few days effort is generally managed as specific projects. Any user can request a project. Once requested a project is reviewed as soon as possible. If approved it will then be queued waiting for assignment to relevant computing staff when effort has been made available. You can also request a new project.

3

Remote working | Documentation

http://computing.help.inf.ed.ac.uk/remote-working

Skip to main content. Access local web pages. Raising queries and escalation. The way we work is changing. You may find yourself needing to access School computing resources from home or from anywhere in the world. Here is some guidance on how to go about this. It is vital to make sure that any data you access is secure. Guidance on data security. Accessing Informatics computing resources from outside the University. Both staffmail and Office365 provide remote access to email. See the mail page. You shou...

4

Mail | Documentation

http://computing.help.inf.ed.ac.uk/mail

Skip to main content. Mailing lists for people in Informatics. Raising queries and escalation. All user email is handled by the University's email services. All problem reports should go to IS Helpline. Most Informatics staff and postgraduate researchers have an account on the staffmail. Service. Informatics taught students, and a few staff, have an account on the Office 365. Service. The University's email help pages. Can tell you which service you're registered with and how to use it. This is a more su...

5

Raising queries and escalation | Documentation

http://computing.help.inf.ed.ac.uk/escalation

Skip to main content. Raising queries and escalation. Raising queries and escalation. This document describes the recommended routes for raising questions about operational and policy matters concerning computing in the School of Informatics. Operational matters concern the running of the computing operations, including requests and inquiries about desired facilities. Operational matters are ultimately the responsibility of the Head of Computing ( Alastair Scobie. If you are unsure as to which is the app...

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inf.ed.ac.uk

Computing Support Form

https://www.inf.ed.ac.uk/systems/support/nodice

The computing support pages have moved to computing.help.inf.ed.ac.uk. The links below will take you to the correct location. If you don't have an account on the Informatics DICE systems or the Informatics staff mail service, please use this form when you want to contact the Informatics computing support team. (If you do have one please use the normal support form. Please give as much detail below as possible. For example, when reporting problems,. Please contact our webadmin.

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http://web.inf.ed.ac.uk/infweb

Skip to main content. School of Informatics Intranet. School of Informatics Intranet. Allocation of duties,. All learning and teaching pages including, ITO. Also includes information on Teaching Support. Impact of EU referendum. Allocation of academic admin duties. Forum room booking system. And links to: AIAI,. Information on the Data Technology Institute (DTI). Health and Safety Information including policies and procedures. This article was published on. Oct 13, 2016. The University of Edinburgh.

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The School of Informatics Help Desk | Documentation

Skip to main content. Raising queries and escalation. The Support Office is room IF-2.07. Open Monday - Friday, 9.30am-1pm and 2-5pm, phone 504503. The Support Office is room FH-3.D09. Open Monday - Friday, 2-4pm during teaching blocks. Except during busy periods when open longer), phone 502686. Please contact Computing Support using the forms below:. Use the Computing Support Form. In which you can monitor your own tickets. Use the Account Request and Machine Move Form. Raising queries and escalation.

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