blog.tahzoo.com
Growing Gains
http://blog.tahzoo.com/growing-gains
July 20, 2015. So in order to show my gratitude, I’d like to say thank you here on the blog! But more importantly, I plan on showing it the rest of the summer by working hard and contributing value. There are very few things as motivating and rewarding as repaying gratitude or earning the respect of those that you admire. Filed Under: Inside the Zoo. You may also be interested in. Let Your Mind Roam, Even on Vacation – My Summer Reading List for CX Professionals. Leave a Reply Cancel reply.
blog.tahzoo.com
Will Google Inbox Impact Your Customer Experience?
http://blog.tahzoo.com/will-google-inbox-impact-your-customer-experience
Will Google Inbox Impact Your Customer Experience? August 13, 2015. Providing contextually relevant information to your customers is a constantly evolving landscape. New challenges and features are always popping up. This week, I happened to come across an interesting example of some of the nuances of serving your customers, now that Google Inbox has been released. In my case, I decided to pre-order a video game on Amazon,. Final Fantasy XIV: Heavensward. These kinds of situations, where new products tha...
blog.tahzoo.com
Hacking Media Manager with the Canvas API
http://blog.tahzoo.com/hacking-media-manager-with-the-canvas-api
Hacking Media Manager with the Canvas API. July 16, 2015. This year I had the opportunity to participate in the first ever SDL hackathon. The rules were relatively simple: Pick an SDL product, do something cool with it. What we’ll do here is walk through what was submitted, how it works, and the opportunities it creates. If you wanted to view the full submission, it’s over on Github. The submission consisted of three components:. A few HTML pages for demo purposes. A stylesheet with spiffy effects. We wa...
blog.tahzoo.com
Do your customers and employees want you to win?
http://blog.tahzoo.com/do-your-customers-and-employees-want-you-to-win
Do your customers and employees want you to win? July 20, 2015. I was just reading about the troubles that Gap find themselves and their plan to return to growth. And I was specifically struck by this quote from Jeff Kirwan, their Global President:. Our customers and employees want Gap to win. Recently in our Retail Revolution. Blog series I have been portraying the shift in consumer behavior as a fight, with winners and losers in a new world where it seems no retailer or brand is too big to fail. Let Yo...
blog.tahzoo.com
Frank M Taylor
http://blog.tahzoo.com/author/frank-taylor
About Frank M Taylor. Frank's original dream in life was to be an interpreter. His language proficiencies lead him to be a content producer for a website in 17 countries and ten languages most of which he spoke poorly. That lead to being a business analyst, then a Tridion consultant, and now a front-end developer. Hacking Media Manager with the Canvas API. July 16, 2015. What’s in-store for a 2020 Retailer? What else do we talk about? Customer & Business Insight. Customer & Business Insight.
blog.tahzoo.com
It’s not your Father’s WCM anymore
http://blog.tahzoo.com/its-not-your-fathers-wcm-anymore
It’s not your Father’s WCM anymore. July 31, 2015. I think the Gartner report sums it up best. SDL’s BluePrinting capability and architecture allow it to readily accommodate a mobile, multi-channel, multi-device and multi-language web presence. If you are a global company that needs the ability to scale in terms of traffic, localization and personalization, there isn’t any better software out there than SDL. And see how Tahzoo can help achieve your CX goals. You may also be interested in. John is a custo...
blog.tahzoo.com
Commitment through Learning
http://blog.tahzoo.com/commitment-through-learning
July 24, 2015. Commitment comes in many forms. The commitment I am talking about is commitment through learning. At Tahzoo, I find myself learning something new everyday. Whether I am sitting in leadership meetings, researching the latest in technology, teaching myself to code, learning from my co-workers, or receiving feedback from my manager. For me, there is nothing more exciting than learning. Perhaps after you’ve traveled your career path for a million miles, you will find yourself having achieved y...
blog.tahzoo.com
Inside the Zoo
http://blog.tahzoo.com/category/zoo-news
What's happening at the 'zoo? Mentoring Is About Mileage, Not Age. April 20, 2016. When people tell me they’ve learned from experience, I tell them the trick is to learn from other people’s experience. Warren Buffett Seventeen-plus years in the Information Technology vertical. Eight plus years specifically in a Consulting role. Recently completed my first quarter with Tahzoo. Did I need a mentor when I began the most recent chapter in my career? Filed Under: Industry Focus. April 15, 2016. April 7, 2016.
blog.tahzoo.com
Kelly Griffin
http://blog.tahzoo.com/author/kelly-griffin
Hi, I’m Kelly and I Once Feared Commitment. July 27, 2015. What’s in-store for a 2020 Retailer? Over the last decade, Retail, specifically brick and mortar, has been the poster child for digital disruption. As marketers and merchandizers begin to strategize about where they want to be in 2020, they will need to consider many elements of their existing customer experience strategy. What else do we talk about? Customer & Business Insight. Customer & Business Insight.
blog.tahzoo.com
Three Great Customer Experiences from Financial Services Companies
http://blog.tahzoo.com/three-great-customer-experiences-from-financial-services-companies
Three Great Customer Experiences from Financial Services Companies. July 29, 2015. Historically my posts have. This quote on the launch illustrates their commitment. We view the smartwatch platform as the future direction of technology, says Jessica Shearon, USAA Mobile Channel Manager, who worked with the iOS. The second example I wanted to share is a new life insurance product being sold by John Hancock. Over the past few months, John Hancock has been advertising their new Vitality. The last example I ...
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