dialogmarket.com
Call Centre Service Providers – Dialog MarketDialog Market Call Centre Service Providers encompass all aspects of professional services within the arena of call center and BPO solutions.
http://www.dialogmarket.com/
Dialog Market Call Centre Service Providers encompass all aspects of professional services within the arena of call center and BPO solutions.
http://www.dialogmarket.com/
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Call Centre Service Providers – Dialog Market | dialogmarket.com Reviews
https://dialogmarket.com
Dialog Market Call Centre Service Providers encompass all aspects of professional services within the arena of call center and BPO solutions.
dialogmarket.com
Interactive voice response service – Dialog Market
http://dialogmarket.com/service/ivr
Our IVR features include:. Data collection and easy reporting. Outbound call transfer routing. Skill based call routing.
Live Chat Support Services – Dialog Market
http://dialogmarket.com/service/live-chat
Live Chat Support Service.
Call Center Reporting and Monitoring – Dialog Market
http://dialogmarket.com/service/reporting-and-monitoring
Call Center Customized CRM Tool – Dialog Market
http://dialogmarket.com/service/customized-crm-tool
Below are some examples of benefits and abilities:. Customized to fit client’s needs. Email escalations to any contact. Create and track support tickets and calls. Create knowledge based articles with the ability to search, add, delete and edit. Manage and track leads. Record escalated tickets and calls. Manage RMA (Return Merchandise Authorization) systems. Track and manage marketing information. Fax and email ticket and product information.
Call Center Email Management – Dialog Market
http://dialogmarket.com/service/e-mail-management
Emailed customer service inquiries can also be handled by DialogMarket. Through the use of a phantom email address, emails from customers to your company’s email address can be routed directly to one of our representatives. Representatives can then provide quick responses to customer inquiries. Responses are always completed within 24 hours. Emails are categorized by product codes and are stored and archived until client determines to have them destroyed.
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