puc.texas.gov
Relay Overview - Home
http://www.puc.texas.gov/relaytexas/Overview.aspx
PUC En Español. How Do I Get Billed? Internet and Video Relay. Relay Texas Call Types. What is Relay Texas? Relay Texas provides telephone interpreting service between individuals who can hear and those who are deaf, hard-of-hearing, deaf-blind or speech-disabled. Relay Texas agents have equipment that enables them to hear a speaking caller and also read the text sent by a text telephone (TTY) user. How does Relay Texas work? How is Relay Texas funded? In 1989, the Texas Legislature adopted House Bill 17...
puc.texas.gov
Filer Frequently Asked Questions
http://www.puc.texas.gov/industry/filings/FilerFaq.aspx
PUC En Español. List of New Filings. Filer Frequently Asked Questions. What are the standards referred to in the Electronic Filing Rules 22.71 and 22.72? Do I have to use the PUC Filer to make electronic Filings? What operating systems will the PUC Filer software run on? How do I get help? What is a Control Number? Who is the Filing Party? What should the Table of Contents look like? What if I have to submit more files than will fit on a single diskette? What file types can I submit (accepted formats)?
puc.texas.gov
File An Informal Complaint
http://www.puc.texas.gov/consumer/complaint/Complaint.aspx
PUC En Español. Charges On Your Bill. Charges On Your Bill. Assistance Paying Your Bill. Asistencia Pagando Su Factura. File An Informal Complaint. File An Informal Complaint. Send Us Your Complaint:. PUC - Customer Protection. Austin, TX 78711-3326. E-mail: customer@puc.texas.gov. Speak with a Customer Service Rep:. What Happens After You File a Complaint With the PUC? The complaint is reviewed and the process begins. The complaint is sent to your electric or telephone company. File a Formal Complaint.
puc.texas.gov
Assistance Paying your Bill
http://www.puc.texas.gov/consumer/lowincome/Assistance.aspx
PUC En Español. Charges On Your Bill. Charges On Your Bill. Assistance Paying Your Bill. Asistencia Pagando Su Factura. Assistance Paying Your Bill. Assistance Paying Your Bill. If you are a current participant in the LITE-UP TEXAS program, the discounts you have been receiving in 2016 on your electric bill will end with your August 2016 electric bill. For additional information and program requirements you can call 1-866-454-8387. You can apply for Lifeline Discounts by calling toll free 1-866-454-8387.
puc.texas.gov
Agency Information
http://www.puc.texas.gov/agency/Default.aspx
PUC En Español. Report Fraud, Waste or Abuse. The PUC makes extensive use of Adobe's Acrobat PDF format. Download a free copy of the Acrobat Reader here. 2013 Public Utility Commission of Texas 1701 N. Congress Ave., PO Box 13326, Austin, TX 78711-3326. General Information: 512-936-7000 Email: web@puc.texas.gov.
puc.texas.gov
Broadcasts
http://www.puc.texas.gov/agency/Broadcasts.aspx
PUC En Español. Water and Sewer Substantive Rules. Cable and Video Substantive Rules. Public Utility Commission Citation Guide. PLEASE NOTE: Streaming format has changed. We now stream using HTML5 using the H.264 CODEC. The video loads in a browser window and does not require a player. Video is also mobile device capable. Click here. If you are having problems viewing the broadcasts please call Admin Monitor Help Desk Toll Free: 888-792-8686 for assistance. ERCOT Technical Advisory Committee Meeting.
puc.texas.gov
Consumer Information
http://www.puc.texas.gov/consumer/Default.aspx
PUC En Español. Bill Assistance for Burned Veterans. Provider of Last Resort. Charges On Your Electricity Bill. Charges On Your Telephone Bill. Assistance for Consumers and Utilities. Water and Sewer Utility Map Viewer. Report Fraud, Waste or Abuse. The PUC makes extensive use of Adobe's Acrobat PDF format. Download a free copy of the Acrobat Reader here. 2013 Public Utility Commission of Texas 1701 N. Congress Ave., PO Box 13326, Austin, TX 78711-3326.
puc.texas.gov
Industry Information Home
http://www.puc.texas.gov/industry/filings/FilingProceed.aspx
PUC En Español. List of New Filings. Central Records Filing Procedures. All filings regardless of their size and number of copies must be sent to the following address for processing per 22.71(b):. Public Utility Commission of Texas. 1701 N Congress PO Box 13326. Austin, Texas 78711-3326. Shipping / Overnight Delivery Address:. Public Utility Commission of Texas. 1701 N Congress, Suite 8-100. Austin, Texas 78701. Any filing consisting of 10 pages or larger; must be filed electronically per 22.72(h).
puc.texas.gov
Consumer Information
http://www.puc.texas.gov/consumer
PUC En Español. Bill Assistance for Burned Veterans. Provider of Last Resort. Charges On Your Electricity Bill. Charges On Your Telephone Bill. Assistance for Consumers and Utilities. Water and Sewer Utility Map Viewer. Report Fraud, Waste or Abuse. The PUC makes extensive use of Adobe's Acrobat PDF format. Download a free copy of the Acrobat Reader here. 2013 Public Utility Commission of Texas 1701 N. Congress Ave., PO Box 13326, Austin, TX 78711-3326.
puc.texas.gov
Rules and Laws
http://www.puc.texas.gov/agency/rulesnlaws/Default.aspx
PUC En Español. Water and Sewer Substantive Rules. Cable and Video Substantive Rules. Public Utility Commission Citation Guide. The Texas Administrative Code (TAC) is a compilation of all state agency rules in Texas. The Public Utility Commission (PUC) rules are under Texas Administrative Code, Title 16, Part II. Chapter 27 - Administrative Rules. Chapter 22 - Procedural Rules. Chapter 24 - Water. Rules Applicable to Water and Sewer Service Providers. Chapter 25 - Electric. Chapter 26 - Telecommunications.
