Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm)
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IT Service Excellence : Measuring and Managing IT as a Business Unit | itserviceexcellence.typepad.com Reviews
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Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm)
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IT Service Excellence : Measuring and Managing IT as a Business Unit: Archives
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IT Service Excellence : Measuring and Managing IT as a Business Unit. Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm). Reporting on IT Function. Template for Business Process Based Evaluation of IT ( at Business Unit level).
IT Service Excellence : Measuring and Managing IT as a Business Unit: Overview
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IT Service Excellence : Measuring and Managing IT as a Business Unit. Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm). Reporting on IT Function. Template for Business Process Based Evaluation of IT ( at Business Unit level). February 09, 2006.
IT Service Excellence : Measuring and Managing IT as a Business Unit: Implementing Best Practice for the IT Function: Business Process vs. The Organisation
http://itserviceexcellence.typepad.com/it_service_excellence/2006/03/implementing_be.html
IT Service Excellence : Measuring and Managing IT as a Business Unit. Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm). Reporting on IT Function. Template for Business Process Based Evaluation of IT ( at Business Unit level). March 08, 2006.
IT Service Excellence : Measuring and Managing IT as a Business Unit: Template for Communicating Business Process Gap Analysis
http://itserviceexcellence.typepad.com/it_service_excellence/2006/05/template_for_co.html
IT Service Excellence : Measuring and Managing IT as a Business Unit. Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm). Reporting on IT Function. Template for Business Process Based Evaluation of IT ( at Business Unit level). May 16, 2006.
IT Service Excellence : Measuring and Managing IT as a Business Unit: COBIT Graphical Overview
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IT Service Excellence : Measuring and Managing IT as a Business Unit. Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm). Reporting on IT Function. Template for Business Process Based Evaluation of IT ( at Business Unit level). April 12, 2006.
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IT Service Excellence : Measuring and Managing IT as a Business Unit
IT Service Excellence : Measuring and Managing IT as a Business Unit. Building service culture within IT, improving the performance of the IT function, practical experiences in best practice business process methodologies (such as ITIL, COBIT), alignment of business and IT, measuring and communicating value of IT,improving vendor and contract management, IT Service Management (ITsm). Reporting on IT Function. Template for Business Process Based Evaluation of IT ( at Business Unit level). February 09, 2006.
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