Having spent the last decade in the trenches as a front line employee at both a luxury hotel and a luxury residence I know what it takes to deliver Five-Diamond customer service day in and day out.
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Having spent the last decade in the trenches as a front line employee at both a luxury hotel and a luxury residence I know what it takes to deliver Five-Diamond customer service day in and day out.
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About - jcoopconsulting.com
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As a relatable “having done the job herself” facilitator, Jamie has a refreshing delivery and uses a blend of interactive exercises, role playing and team building to coach clients on the necessary components of service excellence. Managers in customer-facing roles are encouraged to reinforce the skills acquired in training in order to create a culture shift. Director of Concierge Services at. The Residences at Two Liberty Place. At The Rittenhouse Hotel. Master’s Degree in Hospitality Management.
Services - jcoopconsulting.com
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60 minutes to full day). Workshops can be delivered to an intimate group or up to a team of 250 people. These are perfect for new hire orientations or ongoing staff training. The Art of Five Diamond Service. Click here for a sample outline]. The Service Recovery Paradox. Click here for a preview]. Are your company policies only in your head? Are they so outdated that they no longer reflect your vision? Allow us to enhance or update:. Front Line Employee Job Descriptions. Click here for some photos].
Testimonials - jcoopconsulting.com
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8203;I hired Jamie to speak with 30 members of our sales and operations team and within 90 minutes she challenged us to stretch our definition of what it means to provide fantastic service to our clients. Jamie's workshop is a must if the future of your business relies upon repeat and referral business. Jake Dreyfuss, / Chief Operating Officer / Phillyliving.com and Jerseyliving.com. Beth Casey-Bellone / Vice President, Human Resources / Adamas Building Services. We were fortunate to have the services of...
jcoopconsulting.com - Blog
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Southern hospitality is for real y’all. Earlier this month I spent a long weekend in Nashville, TN and it was my first exposure to traditional southern hospitality as an adult. Boy, was I impressed! Uber drivers, museum guides, restaurant hostesses and even our Martin’s BBQ Joint cashier all exuded genuine warmth and care for my mom, sister and I. In fact, the only hourly worker, a server, who didn’t immediately impress us was a recent transplant from south jersey of all places! 8203;1. A warm welcome.
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J Cooperstein Hospitality Consulting, LLC Mobile - (610) 529-3439.
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JWC | Come on and let it out.
Come on and let it out. October 15, 2013. I had to take a minute to reflect on how unbelievable last weekend was. I can’t even put in to words how lucky I was to be able to take part in the CBGB music festival this year. I got to meet a music industry legend, see some of my favorite bands, and meet/see several awesome likeminded musicians. Shuffle 03: Spiritualized – Come Together. October 12, 2013. Sweet Heart, Sweet Light. On P4k. I ended up loving the album so much it was number 3 on my top 10 list.
jcoop1221 | Just another WordPress.com site
Just another WordPress.com site. End of the semester. April 20, 2011. The last couple weeks of my math course have been challenging for me! We have been working on volumn and SA (surface area) of prisms, cylinders, pyramids, cones and spheres! It is a lot easier for me to remember perimeter and area for simple figures; however, i sometimes even mix those up because there are so many different shapes! Finding Perimeter and Area of shapes. April 13, 2011. I have attached a link. I think it is really import...
JCoop156 (Joe) - DeviantArt
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jcoopconsulting.com - Home
How high is your staff reaching? What I found sets J. Cooperstein Hospitality Consulting apart is Jamie's hands on knowledge of the hospitality. She's worked in the trenches of high-end hotels and condominiums and understands the nuance that makes. For gracious, professional service. And all of this is done with an elegant energy. I have Cooperstein on speed dial.". David A. Fineman, CPM. Fineman Realty Group, LLC. J Cooperstein Hospitality Consulting, LLC Mobile - (610) 529-3439.
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