benjaminspowell.wordpress.com
A continuing saga with Air Asia. | Any questions?
https://benjaminspowell.wordpress.com/2011/04/13/a-continuing-saga-with-air-asia
A continuing saga with Air Asia. On April 13, 2011. You know (if you have been reading this blog for a while) that I have a bit of a thing with this … ahem…. “Award Winning”. hmmm airline. Well, you guessed it… I was forced to try to and I would like to emphasise the word TRY to buy a flight with them. So what am I complaining about this time… what else? We are unable to successfully process one or more payments. Please select a different payment and apply it until the balance due is zero. ”. You are com...
benjaminspowell.wordpress.com
5 tips to becoming a freelancer | Any questions?
https://benjaminspowell.wordpress.com/2011/05/07/5-tips-to-becoming-a-freelancer
5 tips to becoming a freelancer. In Web 2 and beyond. On May 7, 2011. This is a repost from Customize WordPress. A site thatcan help you develop a new career in building custom wordpress themes. You have been working for an agency and now after buying the How to build wicked WordPress themes book. One of the most important things to consider when making the change from fixed employment to contracting will be the need for discipline in your working life. Possibly the most important parts to working as a c...
benjaminspowell.wordpress.com
The Air Asia customer service failure – Part 2 | Any questions?
https://benjaminspowell.wordpress.com/2010/11/24/the-air-asia-customer-service-failure-part-2
The Air Asia customer service failure – Part 2. On November 24, 2010. Sometimes when there is enough complaint about an online service across many social medias, the business’ involved will try their best to not only address the problem but engage with the public to show that they actually care about the service they are providing. In this case it seems that Air Asia just don’t want to listen. For the many people who are hitting my blog when searching:. Read the original post The six fails of Air Asia.
benjaminspowell.wordpress.com
About | Any questions?
https://benjaminspowell.wordpress.com/about-me
What is going on here then? This is the official blog for DSA Global. My Social media, SEO and web design agency based in Melbourne, Australia. Disclaimer* This is the repository of all the content that I produce online for this blog and others. Also, I really dont like scary movies. Let me tell you a story about how I bought my first transformer toy. The thought hit me that if other people could put them in bags and sell them, then so could I. I borrowed $10 from my parents and went to my friend who was...
benjaminspowell.wordpress.com
2011 | Any questions?
https://benjaminspowell.wordpress.com/2011
Archive for 2011 Yearly archive page. 5 tips to becoming a freelancer. In Web 2 and beyond. On May 7, 2011. This is a repost from Customize WordPress. A site thatcan help you develop a new career in building custom wordpress themes. You have been working for an agency and now after buying the How to build wicked WordPress themes book. Read the rest of this entry ». A continuing saga with Air Asia. On April 13, 2011. So what am I complaining about this time… what else? So Air Asia what are you going to do?
benjaminspowell.wordpress.com
How Aden and Andrew won me as a customer for life | Any questions?
https://benjaminspowell.wordpress.com/2011/02/06/how-aden-and-andrew-won-me-as-a-customer-for-life
How Aden and Andrew won me as a customer for life. On February 6, 2011. I am a big coffee drinker, usually two for breakfast and on from there. So recently, I left the house early for a meeting and didn’t get a chance to have my second coffee so I stopped at a place on my tram interchange and grabbed a latte. Nothing to special about that, but again this morning I had same thing happen so, I stopped at the same place. 8220;Mate, this one is on us”. And handed over a freebe! What can we learn from this?
benjaminspowell.wordpress.com
The Six fails of Air Asia and what we can learn from them | Any questions?
https://benjaminspowell.wordpress.com/2010/10/26/the-six-fails-of-air-asia-and-what-we-can-learn-from-them
The Six fails of Air Asia and what we can learn from them. On October 26, 2010. This is a rant about the complete and total failure of Air Asia’s customer service and online presence. This may not be a common occurrence, but what made me write this was, the amount of times in one service transaction the company failed me…. Fail 1 – The booking process:. Edit* For the nerds who know. this is the error. Fail 2 – The online help system. I am a big fan of being able to interact with customer service through ...
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