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iPerceptions Support | iPerceptions
https://www.iperceptions.com/en/support/overview
Submit a Support Ticket. All the answers are here. You will find all the help and support you need from frequently asked questions to forums to contact information. So you get the most out of your iPerceptions Active Research Platform. How can I get more respondents? What are Comment Cards? A feedback form that lets you engage with your customers and solicit feedback in their own words. Learn More. Is there a limit on data collected / analyzed? Can I re-launch an old survey that I ran earlier?
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Pricing | iPerceptions
https://www.iperceptions.com/en/pricing/compare-plans
Submit a Support Ticket. Enterprise-Class Customer Experience Analytics. Customer experience analytics solutions developed to meet your specific business objectives. The online and offline customer experience. The performance of digital properties. Et pricing tailored to your needs. The insights provided by iPerceptions helps us enhance the golfer experience to increase conversion and visitor retention. Download our free e-book now and learn how you can choose a first-class customer experience solution.
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Voice of Customer Services| iPerceptions
https://www.iperceptions.com/en/services/overview
Submit a Support Ticket. Leverage the expertise of our insight professionals. IPerceptions insight professionals create and implement your research projects to give you a competitive edge. Voice of the Customer.
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Website Survey Tutorials | iPerceptions
https://www.iperceptions.com/en/support/tutorials
Submit a Support Ticket. Getting started with your iPerceptions account, or looking for clarity on a certain section of the iPerceptions Active Research platform? Check out our Tutorial Videos below for a quick look at how to use your iPerceptions account to its fullest! View all of our tutorial videos by selecting the iPerceptions Tutorial Videos Playlist option, or simply choose which videos you would like view by using the Filter by Section option provided. General Portal Overview (4). Filtering your ...
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Increase Live Chat Effectiveness | iPerceptions
https://www.iperceptions.com/en/active-recognition/live-chat
Submit a Support Ticket. Active Recognition for Live Chat. Connect and create a personalized chat experience with the right customers at the right time with iPerceptions Active Recognition for Live Chat. Active Recognition for Live Chat recognizes the intent of individual website visitors and initiates chat sessions with purchase intenders or other identified user groups. This creates rich, personalized chat experiences relevant to the visitor’s intent. Increase live assistance systems effectiveness.
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Voice of Customer Analytics Platform Demo| iPerceptions
https://www.iperceptions.com/en/services/request-a-demo
Submit a Support Ticket. Get a demo tailored to your specific business goals. Your personalized live demonstration will include:. A discussion of your business objectives. A customized demonstration of the iPerceptions platform. Examples of iPerceptions engagement methods. A look at why 3500 brands rely on iPerceptions to improve their customers' experience. Increased site satisfaction by 16%. Increased conversion by 15%. Center cost by $15M. Voice of the Customer.
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Frequently Asked Questions (FAQ) | iPerceptions
https://www.iperceptions.com/en/support/faq
Submit a Support Ticket. Find top questions and answers from iPerceptions customers just like you. VoC encompasses every touch point of the customer experience from in-store to digital platforms including social media and mobile. At iPerceptions we specialize in digital platforms including mobile, tablet and desktop touch points and use surveys and comment cards to provide a complete view of the customer experience. Learn More. How can I get more respondents? What’s a typical response rate? Capturing the...
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Partnership Program: Improve Website Satisfaction | iPerceptions
https://www.iperceptions.com/en/partnerships/overview
Submit a Support Ticket. Partner with the digital research leader. IPerceptions turns customer insights into real-time intelligence and partners with the best technology innovators and agencies to advance our clients' digital research capabilities. Leading enterprises trust iPerceptions to increase conversations, customer satisfaction and ROI on existing business systems. There are two different types of iPerceptions partners. Voice of the Customer.
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Customer Experience Optimization | iPerceptions
https://www.iperceptions.com/en/active-recognition/experience-optimization
Submit a Support Ticket. Active Recognition for Experience Optimization. IPerceptions Active Recognition for Experience Optimization recognizes when to solicit feedback to improve site usability and the customer experience. Intelligent triggering recognizes when to ask visitors’ providing the most relevant and actionable insights. Engage with visitors when it matters and discover your site’s strengths and weaknesses from your visitors’ perspective. Optimize insights with recognition intelligence. Take ac...
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Client Testimonials | iPerceptions
https://www.iperceptions.com/en/clients/testimonials
Submit a Support Ticket. IPerceptions Reviews and Testimonials. Trusted by the world’s leading brands in every major industry, those seeking a reimagined approach to Voice of Customer analytics to create better customer experiences choose iPerceptions. Here are just some select iPerceptions reviews from the hundreds of clients we are proud to serve:. IDG is focused on offering readers the very best experience at every online property. To do this, we need to know why our readers are there, what they w...
