socialmediacustomercare.com

Social Media for Customer Care Summit

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. This event has passed. In the meantime, please check out Call Center IQ's flagship event:. June 15-19, 2015 The Mirage, Las Vegas. Request a Copy via Email. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. Our Social Customer Care Experts. Global Customer Care Manager. Diretor of Customer Service. Vice President, Customer Experience and Brand Standards. Social Media Program Manager, Digital Support. Develo...

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Social Media for Customer Care Summit | socialmediacustomercare.com Reviews

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January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. This event has passed. In the meantime, please check out Call Center IQ's flagship event:. June 15-19, 2015 The Mirage, Las Vegas. Request a Copy via Email. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. Our Social Customer Care Experts. Global Customer Care Manager. Diretor of Customer Service. Vice President, Customer Experience and Brand Standards. Social Media Program Manager, Digital Support. Develo...

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3 Customer loyalty

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Social Media for Customer Care Summit | socialmediacustomercare.com Reviews

https://socialmediacustomercare.com

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. This event has passed. In the meantime, please check out Call Center IQ's flagship event:. June 15-19, 2015 The Mirage, Las Vegas. Request a Copy via Email. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. Our Social Customer Care Experts. Global Customer Care Manager. Diretor of Customer Service. Vice President, Customer Experience and Brand Standards. Social Media Program Manager, Digital Support. Develo...

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socialmediacustomercare.com

1

Social Media for Customer Care Summit - Cancellation Policies

http://www.socialmediacustomercare.com/Cancellation.aspx

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. Worldwide Terms and Conditions. Payment is due in full at the time of registration and includes lunches, refreshments and detailed conference materials. Your registration will not be confirmed until payment is received and may be subject to cancellation. IQPC Cancellation, Postponement and Substitution Policy. Please note that while speakers and topics were ...

2

Social Media for Customer Care Summit - FAQs

http://www.socialmediacustomercare.com/Faq.aspx

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. When will I receive my conference material? Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program). Additional conference material will be made available on a temporary website after the event. You will be provided with access details for this website at the conference. Please contac...

3

Speaker InfoSocial Media for Customer Care Summit - Eric McKirdy, Global Customer Care Manager, Ask.com

http://www.socialmediacustomercare.com/SpeakerInfo.aspx?tp_spkid=55211

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. Global Customer Care Manager. Main Summit Day Two. KEYNOTE: Going Beyond the Canned Response: How to Cultivate and Develop Brand Voice and Personality Through Social Customer Care Interactions. For more information, download the brochure. Visit the Resource Center. For complimentary industry related content! Learn more about sponsor and exhibit opportunities.

4

Social Media for Customer Care Summit - Pricing & Discounts

http://www.socialmediacustomercare.com/Pricing.aspx

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. All 'Early Bird' discounts require payment at time of registration and before the cut-off date in order to receive any discount. Any discounts offered (including team discounts) must also require payment at the time of registration. All discount offers cannot be combined with any other offer. Please view our registration policy. Visit the Resource Center.

5

Social Media for Customer Care Summit - Sponsors & Exhibitors

http://www.socialmediacustomercare.com/Sponsors.aspx

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. Sparkcentral’s platform is revolutionizing the customer service industry by enabling teams to support and en- gage with large customer bases in real time, over social media. Visit the Resource Center. For complimentary industry related content! Learn more about sponsor and exhibit opportunities. For free to receive our reports, weekly newsletters and more!

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cbsiservices.wordpress.com

January | 2014 | CBSI Services

https://cbsiservices.wordpress.com/2014/01

FOCUSED. DRIVEN. DONE. Planning to attend conferences in 2014? CBSI’s 2014 Conference Planner – by Stephanie Corritori. January 8, 2014. If you and your organization want to network, expand your business or learn from some of the best experts in the industry, CBSI recommends the below events that may be of interest. We will continue to update this list as we become aware of any relevant additions. Be sure to sign up. For the CBSI eNewsletter as we regularly update conference information each issue. Emerg...

cbsiservices.wordpress.com

CBSI Services | FOCUSED. DRIVEN. DONE. | Page 2

https://cbsiservices.wordpress.com/page/2

FOCUSED. DRIVEN. DONE. Use Social Media To Remind Card Customers of Travel Protection Services You Provide – by Ken Kraetzer. February 11, 2014. With the Olympics in full swing, thousands of participants, organizers, and fans, will be traveling to and from Sochi for the events and festivities. For so many it is also the start of the busy spring travel and convention seasons. Like currency but think of what happens if you lose your smart-phone, wallet, or purse while traveling. Foreign service officer who...

socialmediarology.com

Video

http://socialmediarology.com/category/web-social-media/video

Web and Social Media. 25 Smartphone Video Tactics You Can Use Today. December 22, 2015. By Jeremy A. Williams. Video is an extremely powerful, and under-utilized, medium for marketers. Whether your company sells products, services, or experiences, video is the natural next step to increase the effectiveness of your marketing. In fact, web users viewing videos stay two minutes longer and are 64% more likely to buy something. And 96% of shoppers find videos helpful when making purchase decisions online.

socialmediarology.com

Web and Social Media

http://socialmediarology.com/category/web-social-media

Web and Social Media. 25 Smartphone Video Tactics You Can Use Today. December 22, 2015. By Jeremy A. Williams. Video is an extremely powerful, and under-utilized, medium for marketers. Whether your company sells products, services, or experiences, video is the natural next step to increase the effectiveness of your marketing. In fact, web users viewing videos stay two minutes longer and are 64% more likely to buy something. And 96% of shoppers find videos helpful when making purchase decisions online.

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Social Media for Customer Care Summit

January 29 - 31, 2014. The Hotel Kabuki, San Francisco, California. This event has passed. In the meantime, please check out Call Center IQ's flagship event:. June 15-19, 2015 The Mirage, Las Vegas. Request a Copy via Email. Main Summit Day One. Main Summit Day Two. Social Media for Customer Care Summit. Our Social Customer Care Experts. Global Customer Care Manager. Diretor of Customer Service. Vice President, Customer Experience and Brand Standards. Social Media Program Manager, Digital Support. Develo...

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Social Media, Non-Profits and the Customer Experience. The Anna Karenina Guide to Social Media Success. August 16, 2012. Happy families are all alike; every unhappy family is unhappy in its own way. Is that really true? Although Tolstoy is talking about families, we are taking some literary license and applying it to companies. So the question we ask is: Are companies that are successful with their Social Media efforts, more or less following the same path? With limited exceptions, yes and yes. Dear Cath...

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